News & Tips
Debt Collector Wins on Bona Fide Error Defense Where Dispute Letter Too Vague
Here’s a bit of good news in an otherwise chaotic week for the accounts receivable industry: On April 13, 2021, in the case of Anderson v. I.C. System, Inc., 3:20-cv-00263 (W.D. Wis. April 13, 2021), a district court granted summary judgment in a debt collector’s favor on a bona fide error...
The Strategy-Analytics Revolution
It’s time to bring advanced analytics into the strategy room—here’s why. Over the past decade, advances in digital analytics have transformed the way businesses operate. From marketing and pricing to customer service and manufacturing, advanced analytics is now central to many corporate functions....
The 8 Types of Accounting
There a number of accounting methods – eight, to be precise – you can use to track your business's finances. There are eight branches of accounting that allow businesses to track and measure their company's finances. Each branch has its own specialized use that reveals different insights into a...
5 Things Emotionally Intelligent Leaders Can Do to Retain Remote Workers
Since the onset of COVID 19, our workplaces have seen massive disruption. One of these was the number of people working from home. Even though that number had been steadily rising over the years, COVID forced an unprecedented number of employees to work from home. For some, this was a welcome...
Leaders Who Micro-Manage are Over-Functioning
Nobody likes to be micro-managed. Yet nearly all of us have felt the intense pressure of a manager who was too involved in the minutiae of our daily work lives. There are many reasons why leaders micro-manage. In some cases, a hands-on approach actually has benefits, according to this...
A Court in PA Just Quietly Saved TCPA World from a Massive Onslaught of New Internal DNC Cases and No One is Talking About It
With Facebook neutralizing most TCPA ATDS claims, understanding the DNC rules—including the dense CFR requirements— is more important than ever. Well, a court in Pennsylvania just quietly saved TCPAWorld from a massively dangerous new theory, and—per usual—we’re the only ones talking about it....
Why Too Much Passion Is Bad for Your Leadership
To keep up with the development and growth of the leaders I coach, I do an annual assessment of their leadership with my clients and with the people they lead. Last year I heard an interesting bit of feedback in one of these sessions: “At times his passion is great, but most of the time it’s...
It’s Time to Toss SWOT Analysis into the Ashbin of Strategy History
SWOT is a Dreadful Way to Start a Strategy Process. I am tired of reading SWOT analyses. My annoyance is not because of the amount of time I waste reading them — which is a lot. It is about the time some poor souls wasted putting them together. That is why I have decided to write my 28th Playing...
7 Advantages a CFO Can Bring Your Business
You may think your company is too small to have a chief financial officer (CFO). Or maybe you’re considering hiring one once you’ve reached a certain size or level of profitability. But you might find value in having CFO knowledge even for a few hours a month. First the “why”: The right CFO can...