News & Tips
Breaking Down the FTC’s Proposed Ban on Non-Compete Agreements
We previously reported on the Federal Trade Commission’s (FTC) proposed rule that has sparked quite a stir. The proposed rule aims to ban companies from forcing employees to sign non-compete agreements. These agreements prohibit workers from taking jobs with competitors for a certain period of...
Why People are Quitting Their Jobs: A Comprehensive Guide to Employee Turnover
The Great Resignation isn’t over even though it is subsiding. Despite highly publicized layoffs and fears of an economic downtown, 2022 was a record year for employee resignations. To attract and keep the best talent in a tight labor market, employers must figure out why people are quitting their...
Exorcising Your Ghost Employees
The effects of the labor crisis are still unfolding and new challenges for leaders are emerging every day. Employees turning to ghosts has been on the rise lately. A ghost hire is when you interview a candidate, offer them the job and they accept — and then you never hear from them again! They...
CEOs are Quietly Backtracking on Remote Work — and More Companies Could Follow
More companies are backtracking on earlier pledges to let employees work from home on a full or part-time basis. Across industries, major corporations including Disney, Twitter and Starbucks are requiring employees to spend more time at the office. While half of employers say flexible work...
These Home Page Best Practices Will Maximize Engagement to Grab Your Target Audience
Imagine, you have arrived at a networking event and the host introduces you to Richard, a cleaning company owner. Just as you politely smile and shake Richard's hand, he starts telling you about the most advanced floor polisher he’s bought, and the green commercial grade disinfectant he uses, and...
Three Keys to Building Effective Training Programs
Rodney Dangerfield went “Back to School,” didn’t he? So why can’t aspiring debt collectors do it, too? Many might not remember Dangerfield and the 1986 classic movie where the then-65-year-old comedian played a father who enrolled in college to be with his son (totally worth re-watching if only to...
The Way We Work is About to Change
In just a few months, you’ll be able to ask a virtual assistant to transcribe meeting notes during a work call, summarize long email threads to quickly draft suggested replies, quickly create a specific chart in Excel, and turn a Word document into a PowerPoint presentation in seconds. And that’s...
3 Things to Keep in Mind When Delivering Negative Feedback
First, understand the purpose of the conversation, which is trickier than it sounds. Your employee blows past a deadline. Again. Or they miss the mark in discussions with a client. Or they are driving their colleagues batty with unprofessional behavior. Whatever the problem, their performance is...
How to Prepare for Performance Management Reviews
For a number of my executive coaching clients, it’s the time of year when they’re wrapping up annual performance review conversations. As is usually the case, some of those are easy and fun, and others are hard and stress-inducing. Whether they’re part of an annual cycle or, much more usefully, a...