News & Tips
Unhappy Client? Try These 13 Strategies to Make it Right
No matter your business industry, you're bound to deal with unhappy customers from time to time—whether they're justified in their feelings or not. While there are multiple ways to handle the situation, it's crucial to tread lightly. One wrong move can result in the loss of a customer and a bad...
Employees are Craving Leadership Training More Than Ever. Try This Simple Way to Deliver
The chief people officer at isolved says that one of the missteps many organizations make is not leveraging new employee skills or acknowledging the accomplishments of their current employees. Some experts are predicting the current skills gap will widen into a “skills canyon.” This is sending...
Difference-Makers for Setting and Achieving Your Goals
As we kick off 2022, many leaders are aiming to get back on track with their professional goals. They’re evaluating their career priorities and yearning for a renewed sense of purpose. When you set goals, you create a vision of what your life or your business could look like. You take control of...
How Your Employees Can Prevent and Detect Cybersecurity Threats
A few years ago, my software company was a victim of a cybersecurity attack in which the intruders were able to get a hold of our Stripe account and change the bank information so that all the funds were being deposited into their own account. It took our team at JustReachOut months to get our...
How to Automate Your Hiring Process Without Missing Good Candidates
Applicant-tracking systems like Greenhouse can help manage your hiring surge. Here's how to take full advantage. When pandemic demand led Pattern Brands, an NYC-based e-commerce retailer of items for the home, to double its team and hire 27 full-time employees in the past six months, co-founder...
Five Leadership Strategies for Thriving In 2022
Every week brings more reminders of how unique and challenging a time we are living in. How and when will things stabilize? It’s becoming harder to know which indicators to trust. Momentum around the vaccines has been met with increasing concern over Delta and now Omicron. Lately, it’s a tough...
Companies Embrace Older Workers As Younger Employees Quit or Become Less Reliable
At 73, showing up to work five days a week in the shipping department of AIS Inc.—an office pod manufacturing company he’s been with for nearly two decades—was starting to be a grind for Bob Adams. He kept having to request Fridays off for doctor’s appointments to help keep his nagging diabetes,...
The 10 Commandments of Employee Terminations
Terminations are always unpleasant, but these rules can make it easier and less risky. You will eventually need to terminate an employee if you own a business. If you are not careful, you will do it the wrong way. This can go spectacularly badly--just ask Vishal Garg if you're not sure. His Zoom...
How to be a Good Leader in 2022
With the new evolving landscape, it is more important than ever to be a good leader to retain employees and keep them happy. With the new year coming sooner than later, now is a great time to consider additional steps that you can take to improve your leadership skills. That said, according to the...