News & Tips
A New Model for Leadership Coaching
The “Inside Out” coaching approach focuses on the individual’s psyche and advocates changing the leader’s mindset first; behavior naturally and quickly follows. The difference between leaders and managers is powerfully articulated by the great business theorists, Dr. Peter Drucker and Dr. Warren...
Retention and Recruitment: What Leaders Need to Know in the Post-Pandemic Workplace
We all anticipated that the world would be different when we returned from lock-down to (semi)normal operations. But who could have predicted the post-pandemic employment landscape in which we find ourselves? One in which: Nearly 3 million women have dropped out of the labor pool People continue...
What Should Your Business Still Be Doing Manually, Anyway?
When it comes to business processes, many companies try to automate as much as possible to help save time and streamline operations. From accounting software to social media tools, there are countless ways to automate small and large tasks alike. But, automation isn’t for everything—contrary to...
No Matter the Size of Your Business, You Must Take Security Seriously
The automated attackers who are out there ready and willing to get you don't care how small your business is. I recently wrote about using passwords correctly, and a reader replied: "I've been getting told this for years, but who's ever going to attack my 12-employee business?" This isn't the...
How to Unlock Value from Your One-On-One Sessions
I'm consistently surprised by how few managers and executives have a game plan for their one-on-one sessions with team members. Just ask those people, as too many describe these sessions with the boss as infrequent or inconsistent, ineffective and, in some cases, intolerable. That's too bad. For...
Being ‘Nice’ Can Actually Hurt Your Career. Do These 3 Things Instead
Learn the difference between being nice and being kind. Then focus on these tactics that will not only help you but benefit everyone around you. A client told me recently that they wanted to be promoted, but felt their “niceness” was getting in the way. As they wondered aloud whether they needed...
Debt Collector Wins on Bona Fide Error Defense Where Dispute Letter Too Vague
Here’s a bit of good news in an otherwise chaotic week for the accounts receivable industry: On April 13, 2021, in the case of Anderson v. I.C. System, Inc., 3:20-cv-00263 (W.D. Wis. April 13, 2021), a district court granted summary judgment in a debt collector’s favor on a bona fide error...
The Strategy-Analytics Revolution
It’s time to bring advanced analytics into the strategy room—here’s why. Over the past decade, advances in digital analytics have transformed the way businesses operate. From marketing and pricing to customer service and manufacturing, advanced analytics is now central to many corporate functions....
The 8 Types of Accounting
There a number of accounting methods – eight, to be precise – you can use to track your business's finances. There are eight branches of accounting that allow businesses to track and measure their company's finances. Each branch has its own specialized use that reveals different insights into a...