News & Tips
Let’s Replace the Manager Model — The Old One is Broken
In his timely, relevant book, “A New Way To Think,” author, consultant and former Rotman School of Management Dean Roger Martin offers: “It’s extremely difficult — and socially risky — to question an established model that many people believe and to start building a new model from scratch.” With...
Older Americans Go Back to Work in Next Frontier of Labor Force
Julie Diaz stepped down from her job as a legal secretary last spring. Her retirement ended up being short, and not so sweet. Now 70, Diaz is working day and night. She took a job in March at Home Instead, a U.S. home care provider for seniors. Diaz works 12-hour overnight shifts in Phoenix taking...
Destroying Your Hard Drive to Protect Your Data
Data security is essential for all businesses Data security is essential for all businesses. The Identity Theft Resource Center (ITRC) reports a 17% increase in data breaches from 2020 to 2021, with Dataprot stating that 59% of Americans have experienced some form of cybercrime. It is more...
How Small Moments of Praise Make a Big Difference
Simple displays of gratitude help to build culture and relationships. Prior to the pandemic, Nicole Yates was speaking with her lab colleagues about ways to build a positive culture among their team of around 50 people. Recalling how a manager in a different lab, Kelly Seaton, wove displays of...
US Chamber of Commerce Launches Campaign to Rein in CFPB
On June 28, the U.S. Chamber of Commerce (Chamber) launched a focused campaign to highlight what it describes as unlawful regulatory overreach by the Consumer Financial Protection Bureau (CFPB or Bureau) and, specifically, new CFPB Director Rohit Chopra. “At every turn,” writes Chamber Executive...
Microsoft Researched What Made Employees Truly Happy. One Result Was Startling
Redmond went very deep into the numbers -- and the feelings. What emerged was the potential debunking of a popular concept. We live to feel good. That's the American way. We get up every day; we're excited about our lives, our jobs, and our bank balances. At least that's what we say -- because a...
Debt Collection Text Messages Not Protected by Bona Fide Error?
Starting in late 2020, the national media and consumer advocates published panicked warnings about debt collectors flooding consumers with unwanted text messages, emails and messages on social media in attempting to collect debts after implementation of Regulation F: Debt collectors will soon be...
The Great Attrition is Making Hiring Harder. Are You Searching the Right Talent Pools?
People keep quitting at record levels, yet companies are still trying to attract and retain them the same old ways. New research identifies five types of workers that employers can reach to fill jobs. It’s the quitting trend that just won’t quit. People are switching jobs and industries, moving...
It’s Time to Streamline the Hiring Process
A bad hiring decision is expensive. Replacing an employee costs companies anywhere from thousands of dollars to hundreds of thousands of dollars. And this might just be the tip of the iceberg, as a poor hire will also have indirect costs, for example in regards to morale and company culture. But...