News & Tips

How to Make Better Decisions

Decision-making is one of the most important things leaders do. We expect leaders to be decisive. We expect them to make good decisions. Unfortunately, most of the writing on decision-making and a whole lot of practice is oversimplistic, with “bias for action” replacing good sense. There are...

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Engage Your Employees with Better Cybersecurity Training

Cybercriminals use a variety of tactics all at once and are constantly innovating. Organizations need to do the same and take a multidimensional approach to cybersecurity because biannual training videos aren’t enough to engage employees or protect your business. Is your cybersecurity strategy...

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Never Answer the Question You’re Asked Until You Do 3 Things

You love giving answers, but great answers to wrong questions are wearisome. Irrelevance is annoying.Wrong questions: Don’t expect honest responses for accusations. “Why did you do that?” might feel genuine to you, but coming from the boss it’s an accusation. Don’t deflect with fake curiosity....

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6 Habits of People-Centric Leaders

Over the years, I’ve spent a lot of time talking to executive leaders about how they run their businesses. I’ve noticed something interesting in these discussions: Even though there’s universal agreement that business success is centered around finding the right employees, many leaders use a...

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Are You Taking Shortcuts?

These days, we’re under a lot of pressure to move quickly. Things are changing rapidly, so it’s tempting to jump on the fast track. Or try for a quick fix. Facebook’s motto from a few years ago captured it well: “Move fast and break things.” In today’s culture, people expect quick results. We live...

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