News & Tips
Adopting a New Model for People-Centric Performance Management
Traditional performance management techniques are more than 70 years old, and they’re not built for the way we work now. To address today’s HR challenges, you need a performance management model that puts people first. “The pandemic, as well as the retention issues that we were seeing and the...
7 Self-Sabotaging Mistakes in B2B Cold-Calling That Might Be Tanking Your Sales
Sales techniques are vital in boosting your revenue, supporting customers, and raising your business profile. Because 71% of buyers want to hear from sellers early in the buying process, cold-calling can be the strategy needed to connect with them. Approaching potential B2B customers and having...
Workplace Monitoring: 3 Steps to Balance Employee Productivity and Privacy
Collecting and analyzing employee performance data can improve efficiency, but make sure employees see the value in it. Long before the pandemic accelerated remote work, tools and technologies emerged to collect corporate “data exhaust.” This is the trail of often sensitive corporate and employee...
Ideas are Fleeting – How to Consistently Get from Ideation to Delivery
I have been feeling very prolific lately. I’m writing this during Thanksgiving break (November 2021) and am not yet sure when it will publish. Articles are written through May, with additional ones framed out through July. When flow hits, the best thing is to ride it like a wave. For creatives, we...
4 Ways to Make Workplace Policies Flexible Enough to Keep the Employees You Want
A few weeks ago, I was interviewed by Chris Rainey of the HR Leaders podcast. We had a thoughtful, practical discussion about how important it is for businesses to be flexible about workplace policies for in-person and hybrid scheduling—and why it’s so hard to do it well. If you’ve been struggling...
9 Questions You Must Ask Your Employees Once a Month If You Want Them to Stick Around
Don't underestimate the power of regular one-on-ones with employees, a pair of CEOs remind leaders. The media always craves a shiny new thing, so many pundits have moved on from talking about the Great Resignation to chattering about a whole new selection of Greats – the Great Regret, the Great...
How to Stop Catastrophizing – Managing Our Minds
The sky has finally fallen. Always knew it would.– Eeyore, from Winnie the Pooh Things have been tough lately. Pandemic. Inflation. War. Many are suffering mightily. Maybe you’ve been suffering too. But are you complicit in your own suffering? Are you making things, as tough as they may be...
20 Effective Ways to Automate and Grow Your Business
There's more scope for automation in your business than ever before. With automation, you can schedule emails to be sent at the perfect time, follow up with leads that have abandoned their cart, sync data between apps, and notify team members of new tasks. However, these options can be...
The Great Resignation is Turning into the ‘Great Regret’. Employers are Joining in Too
Many employees who joined the Great Resignation are discovering the grass isn't greener. (And the companies that hired them have regrets as well.) When management professor Anthony Klotz coined the term the "Great Resignation" in May 2021, he unleashed a tsunami of think pieces. For the past year,...